PRIVACY POLICY | Miranoza

1. Parties and object

Miranoza (Audrey Van den Bogaert) (hereinafter "Miranoza" or the "Controller")
Alex Vermaelenstraat 53, 3052 Oud-Heverlee

KBO/BTW: 0733.402.746
E-Mail: welcome@miranoza.be
Phone number: 0474700550

Miranoza establishes this Privacy Policy, the objective of which is to inform Users in a transparent way about the website that is hosted on the following address: www.miranoza.be, (hereinafter the "Site"), and about the way in which personal data are collected and processed by Miranoza.

The term "User" refers to any user, whether a natural or legal person, who visits the Site or interacts with the Site in any way.

In its capacity as data controller, Miranoza determines all the technical, legal and organisational means and the purposes for processing the personal data of Users. Miranoza undertakes to take all necessary measures to ensure that the processing of personal data takes place in accordance with the Law of 30 July 2018 on the protection of natural persons with regard to the processing of personal data (hereinafter the "Law") and the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (i.e. the General Data Protection Regulation (AVG) or "GDPR"; hereinafter the "Regulation").

Miranoza is free to choose a natural or legal person that processes the personal data of the Users at its request and on its behalf (hereinafter the "Processor" or "Subcontractor"). Where appropriate, Miranoza undertakes to select a Processor who offers sufficient guarantees with regard to the technical and organisational measures for the processing of personal data, in accordance with the Law and the Regulation.

2. Processing of personal data

The use of the Site by Users may lead to the collection of personal data. The processing of this data by Miranoza, in its capacity as Processor, or by service providers acting in the name and on behalf of Miranoza, is done in accordance with the Law and the Regulation.

Personal data is processed by Miranoza, in accordance with the purposes set out below, through the following methods:

Automatic booking form
Automatic information form

3. Purpose of processing personal data

In accordance with Article 13 of the Regulation, the purposes of processing personal data are communicated to the User. These purposes are the following:

To ensure the performance of the services offered and agreed on the website and to comply with legal obligations to maintain a customer register.

4. Personal data that may be processed

The User agrees that, during the visit and use of the Site, Miranoza collects and processes the following personal data:

name, address, telephone number, e-mail address

Miranoza collects and processes these personal data in accordance with the conditions and principles described in this Privacy Policy.

5. Permission

By accessing and using the Site, the User declares that he/she has read and given his/her free, specific, informed and unambiguous consent to the processing of his/her personal data. This agreement relates to the content of this Privacy Policy.

Consent is given by the positive and active act by which the User has ticked the box for the Privacy Policy in 'hypertext link'. This consent is an essential condition for carrying out certain actions on the Site or for enabling the User to enter into a contractual relationship with Miranoza. Any agreement that connects Miranoza and a User with respect to the services and goods offered on the Site is subject to the User's acceptance of the Privacy Policy.

The User agrees that, in accordance with the conditions and principles set out in this Privacy Policy, the Processing Agent collects and processes his/her personal data that he/she provides on the Site or in connection with the services offered by Miranoza, for the purposes set out above.

The User has the right to withdraw this consent at any time. The withdrawal of consent shall not affect the lawfulness of the processing on the basis of the prior consent.

6. Retention period of the personal data of the Users

In accordance with Article 13, paragraph 2 of the Regulation, the Controller shall only store the personal data for as long as is reasonably necessary to achieve the purposes for which it is processed.

In all cases, this duration will not exceed 3 years.

7. Recipients of data and disclosure to third parties

Personal data can be disclosed to employees, collaborators, subcontractors, processors or suppliers of Miranoza in so far as adequate guarantees are offered for the security of the data and in so far as they cooperate with Miranoza in marketing the products or providing the services. They act under the direct authority of Miranoza, and are in particular responsible for the collection, processing or outsourcing of these data.

In all cases, the recipients of the data and those to whom the data is provided shall comply with the content of this Privacy Policy. Miranoza ensures that they process this data only for the intended purposes and in a discreet and secure manner.

In the event that the data would be provided to third parties for purposes of direct marketing or prospecting, the User will be informed in advance so that he or she can give his or her prior and express consent to this use of personal data.

8. Data Protection Officer (DPO)

The following person is appointed Data Protection Officer or DPO (hereinafter "DPO"): Michiel Van den Keybus.

The role of the DPO is to ensure the correct implementation of national and supranational provisions on the collection and processing of personal data.

You can contact the DPO as follows:

0475 56 44 15 or 016 22 12 02

9. Rights of the Users

Users may exercise their rights at any time by sending an e-mail message to the following address: welcome@miranoza.be, or a letter by post accompanied by a copy of their identity card to the following address: Alex Vermaelenstraat 53, 3052 Oud-Heverlee.

a. Right of access

In accordance with Article 15 of the Regulation, Miranoza guarantees the right of the User to access his personal data. The User has the right to access these personal data and the following information:

the categories of personal data concerned;

the recipients or categories of recipients to whom the personal data have been or will be provided;

in case the recipients are located in third countries or international organisations, the appropriate or suitable safeguards;

where possible, the proposed storage period of personal data or, if this is not possible, the criteria for determining this period;

the existence of automated decision-making, including profiling, as referred to in Article 22(1) and (4) of the Regulation and, at least in such cases, relevant information on the underlying logic as well as the importance and the likely consequences of such processing for the data subject.

The Controller may demand reasonable compensation based on the administrative costs for additional copies requested by the User.

If the User makes this request electronically (e.g. via email address), the data will be provided in electronic form and for general use, unless the User requests otherwise.

The copy of the data will be communicated to the User at the latest within one month after receipt of the request.

b. Right of rectification

Miranoza guarantees the right to rectification and deletion of personal data to the User.

In accordance with Article 16 of the Regulation, incorrect, inaccurate or irrelevant data may be corrected or deleted at any time. The User first makes the necessary changes himself from his user account, unless these cannot be made independently, in which case the request can be addressed to Miranoza.

In accordance with Article 19 of the Regulation, the controller notifies each recipient to whom the personal data has been provided of any rectification of the personal data, unless such rectification proves impossible or involves disproportionate effort. The controller shall provide the data subject with information on these recipients if the data subject so requests.

c. Right to erasure

The User is entitled to obtain the removal of his/her personal data as soon as possible in the cases specified in Article 17 of the Regulation.

Where the Controller has made the personal data public and is obliged to erase it pursuant to the previous paragraph, the Controller shall, taking into account available technologies and implementation costs, take reasonable steps, including technical measures, to inform other controllers processing such personal data that the data subject has requested by those controllers to erase the link with such personal data or a copy or reproduction thereof.

The previous two paragraphs shall not apply to the extent that such processing is necessary:

the exercise of the right to freedom of expression and information;

to comply with a legal obligation to process under Union law or the law of the Member State to which the controller is subject, or in order to carry out a task carried out in the public interest or in the exercise of official authority vested in the controller;

the establishment, exercise or defence of legal claims.

Pursuant to Article 19 of the Regulation, the controller shall notify any recipient to whom the personal data have been disclosed of any erasure of personal data or any restriction on their processing, unless such disclosure proves impossible or involves a disproportionate effort. The controller shall provide the data subject with information on such recipients if the data subject so requests.

d. Right to restrict processing

The User has the right to restrict the processing of his/her personal data in the cases listed in Article 18 of the Regulation.

In accordance with Article 19 of the Regulation, the controller shall notify any recipient to whom the personal data have been disclosed of any restriction on the processing carried out, unless such disclosure proves impossible or involves a disproportionate effort. The controller shall provide the data subject with information on such recipients if the data subject so requests.

e. Right to data portability

In accordance with Article 20 of the Regulation, Users have the right to receive from Miranoza their personal data in a structured, commonly used and machine-readable format. Users have the right to transfer this data to another data controller without Miranoza preventing it, in the cases provided for in the Regulation.

When the User exercises his right to data portability pursuant to the previous paragraph, he has the right to have personal data transferred directly from one processor to another, insofar as this is technically possible.

Exercising the right to data portability does not affect the right to erasure. This right shall not apply to processing that is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

The right to data portability does not affect the rights and freedoms of third parties.

f. Right of objection and automated individual decision-making

The User has the right to object at any time to the processing of his/her personal data on account of his/her particular situation, including the automation of data by Miranoza. In accordance with Article 21 of the Regulation, Miranoza shall no longer process personal data unless there are legitimate and compelling grounds for the processing that override the interests and rights and freedoms of the User, or for the establishment, exercise or defence of legal rights.

When processing personal data for canvassing purposes, the User shall have the right to object at any time to the processing of personal data concerning him/her for such canvassing purposes, including profiling in so far as it relates to such canvassing.

Where the data subject objects to the processing for prospection purposes, the personal data shall no longer be processed for that purpose.

g. Right of complaint

The User has the right to lodge a complaint concerning the processing of his/her personal data by Miranoza with the Data Protection Authority competent for the Belgian territory. More information can be found on the website: https://www.gegevensbeschermingsautoriteit.be/.

Complaints can be made to the following addresses:

Data Protection Authority
35 rue du Palais de la République, 1000 Brussels
Tel. + 32 2 274 48 00
Fax. + 32 2 274 48 35
E-mail: contact@apd-gba.be

The User may also submit a claim for cessation to the president of the court of first instance of his place of residence.

10. Cookies

The Site uses cookies to distinguish Users of the Site. This makes it possible to offer the Users a better browsing experience and to improve the Site and its contents. The purposes and methods of cookies are set out in this article.

a. General principles

A "Cookie" is a file that is temporarily or permanently placed on the User's device when viewing the Site with a view to a subsequent connection. Cookies allow the server to recognise the User's device.

Cookies can also be installed by third parties with whom Miranoza cooperates.

Some of the cookies used by Miranoza are necessary for the proper functioning of the Site, others are necessary to improve the experience of the User.

The User can adjust or disable cookies.

By using the Site, the User expressly agrees to the management of cookies as described in this article.

b. Types of cookies and intended purposes

Different types of cookies are used by Miranoza on the Site:

Technical cookies: these are necessary for the operation of the Site, allow the communication of the data entered and are intended to facilitate the User's navigation;

Analytical and audience cookies: these cookies allow the recognition of the User and are used to count the number of Users of the Website over a given period. Since they also indicate browsing behaviour, they are an effective way to improve the browsing experience of the User by displaying proposals and offers that may be of interest to the User. They also allow Miranoza to identify and correct any bugs on the Site;

Functional cookies: these cookies facilitate the use of the Site by preserving certain entered choices (e.g. username or language);

Tracking cookies: Miranoza uses tracking cookies through Google Analytics, to measure users' interaction with the content of the Site and produce anonymous statistics. These statistics allow Miranoza to improve the Site. Google supports the explanation of these cookies at the following address: http://www.google.nl/intl/en_uk/policies/privacy/.

c. Retention period for cookies

Cookies are stored for the time necessary to achieve the intended purpose. The cookies that can be stored on the User's hard disk and the storage period are as follows:

________

d. Management of cookies

If the User does not want the Website to place cookies on his hard disk, he can easily manage or delete them by adjusting his browser settings. By programming the browser, the User can also receive a notification as soon as a website uses cookies and thus decide whether to accept or reject them.

If the User disables certain cookies, he accepts that the Site may not function optimally. Some parts of the Site may not be usable or may be partially usable.

If the User wishes to manage and/or delete certain cookies in this way, he can do so via the following link(s):

For Users with a browser:

Internet Explorer: http://windows.microsoft.com/en-us/windows-vista/block-or-allow-cookies

Microsoft Edge: http://windows.microsoft.com/en-gb/windows-10/edge-privacy-faq

Chrome: https://support.google.com/accounts/answer/61416?hl=fr

Firefox: https://support.mozilla.org/fr/kb/activer-desactiver-cookies-preferences

Safari: https://support.apple.com/kb/ph21411?locale=fr_CA

If the User refuses to allow the use of Google Analytics cookies, he or she is invited to configure his or her browser to do so at the following website: http://tools.google.com/dlpage/gaoptout.

11. Limitation of liability of the Controller

The website may contain links to other third-party websites that are not linked to Miranoza. The content of these sites and the compliance with the Regulation and the Act are not the responsibility of Miranoza.

The holder of parental authority must give his or her express consent to the minor under 16 years of age to disclose personal information or data through the Site. Miranoza strongly recommends persons exercising parental authority over minors to promote responsible and safe use of the Internet. The Processing Agent cannot be held liable for the collection and processing of personal information and data of minors under 16 years of age whose consent is not effectively covered by that of their legal parents, nor for incorrect data - particularly with regard to age - entered by minors. Under no circumstances will personal data be processed by the Processing Agent if the User indicates that he/she is under 16 years of age.

Miranoza is not responsible for loss, damage or theft of personal data, in particular as a result of the presence of viruses or following computer attacks.

12. Safety and Security

The Processing Agent implements technical and organisational measures to ensure an appropriate level of security for the processing and collection of data. These security measures will depend on the implementation costs related to the nature, context and purposes of the processing of personal data.

The Controller uses standard encryption technologies within the IT sector when transferring or collecting data on the Site.

13. Modification of Privacy Policy

Miranoza reserves the right to amend this Privacy Policy in order to comply with legal obligations in this regard. The User is therefore requested to regularly consult the Privacy Policy in order to be informed of any changes and amendments. Such changes will be posted on the Site or sent by e-mail to ensure objectivity.

14. Governing Law and Competent Court

This Privacy Policy is governed exclusively by Belgian law. Any dispute shall be submitted to the courts of the judicial district of Miranoza's registered office.

15. Contact

For any question or complaint regarding this Privacy Policy, the User may contact the Controller at the following address: welcome@miranoza.be.